Ell Evan Bookkeeping
MEMBERSHIP TERMS
These Membership Terms and Conditions set out the basis on which we provide access to the Ell Evan Bookkeeping Membership (‘the Membership’). The Membership provides general business resources, group sessions, and community support. These Terms apply to all Members and govern your access to the Membership.
You will be required to read and accept these Terms when joining the Membership. If you do not agree to these Terms, you must not join or access the Membership.
Definitions in Schedule 1
Our Site is operated by Ell Evan Bookkeeping, whose principal place of business is 68 Jersey Close, Redditch, B98 9LT. References to ‘we’, ‘us’, and ‘our’ mean Ell Evan Bookkeeping.
2.1 Access to Our Site is free of charge.
2.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site.
2.3 Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
2.4 We reserve the right to update or modify online areas of the Membership from time to time to reflect improvements, changes in content, or business needs.
2.5 Nothing in these Terms creates a partnership, joint venture, or employment relationship between the parties.
3.1 If you request or are given immediate access to Membership Content before the end of the 14-day cooling-off period, you acknowledge that you lose your right to cancel under the Consumer Contracts Regulations 2013.
3.2 The Membership is provided for general information and educational purposes only and does not constitute bookkeeping, accounting, financial, tax or professional advice. No personalised or regulated advice is provided.
3.3 Due to Anti Money Laundering (AML) legislation and professional ethical obligations, we cannot provide personalised bookkeeping, accountancy, or financial advice within the Membership. You acknowledge that any request for regulated or personalised advice will be declined
3.4 These Terms constitute the entire agreement between us in relation to your Membership. You acknowledge that you have not relied on any representations or assurances other than those expressly set out in these Terms
4.1 The Membership provides access to general business resources, community support, group sessions, and any other features we may offer from time to time (“Membership Content”). Membership Content is provided for general informational and educational purposes only.
4.2 We may, from time to time, change the price of the Membership. Price changes will not affect an existing active billing period but will apply to the next renewal. We will notify Members in advance of any price changes. If you do not agree to a price change, you may cancel your Membership before the next renewal date.
4.3 We reserve the right to add, modify, or withdraw Membership features, including but not limited to resources, sessions, Q&A features, or guest expert appearances. These are not guaranteed components of the Membership
4.4 All Membership Content continues to match the general description provided at the time of joining, but we may enhance or improve it over time.
4.5 We take reasonable steps to ensure that prices displayed on our website or booking page are correct. If an error is discovered, we will contact you to confirm whether you wish to proceed.
4.6 All prices are stated without VAT (we do not charge VAT).
5.1 You may join the Membership through our website, designated sign-up link, or by email confirmation. Before completing your order, you will have an opportunity to review these Terms.
5.2 By joining the Membership, you make an offer to enter into a contract with us. We may accept or decline any order at our discretion. Your Membership begins once we confirm acceptance (either through the website, payment processor, or email).
5.3 It is your responsibility to ensure that all information you provide to us is complete and accurate.
5.4 If we cannot accept your order, we will notify you and refund any payment taken.
6.1 Membership fees are payable in advance on a monthly basis (or such billing period We agree with you). Payment is taken automatically by card or other approved payment method.
6.2 Access to Membership Content is conditional on payment. If payment is not received on the due date, access will be suspended until all outstanding amounts are settled.
6.3 If payment is not made within 48 hours of our reminder, we may cancel your Membership. Outstanding sums will remain payable.
6.4 Interest may be charged on overdue sums at 8% above the Bank of England base rate. You will also be responsible for any reasonable costs incurred in recovering overdue sums
6.5 You must not withhold or set off any payments due to us unless required by law.
6.6 If you believe you have been charged incorrectly, you must inform us within 7 days of the date of the invoice; otherwise, it will be deemed accepted.
7.1 Membership Content will be made available to you for as long as your Membership remains active and in good standing.
7.2 We may need to suspend or restrict access temporarily for maintenance, updates, operational reasons, or issues outside our control. We will notify Members where practicable.
7.3 We may also suspend access if you breach these Terms, behave abusively within any community space, misuse Membership Content, or fail to meet payment obligations.
7.4 Where access is suspended due to non-payment or breach, no refunds will be given for the period of suspension.
8.1 Upon joining the Membership, we grant you a limited, non-exclusive, non-transferable licence to access and use the Membership Content for your own personal or internal business use only.
8.2 You must not copy, reproduce, share, distribute, resell, or make available any Membership Content to any third party, whether free of charge or for payment. This includes templates, downloads, written materials, videos, challenges, worksheets, and any content shared in group sessions.
8.3 All Membership Content is owned by us or our licensors. Nothing in these Terms transfers ownership of any intellectual property rights to you.
8.4 Breach of this clause may result in immediate termination of your Membership without refund.
9.1 You may end your Membership at any time by giving written notice to us via email. Your Membership will continue until the end of your current billing period, after which access will cease. We do not issue refunds for part-used periods.
9.2 If your Membership includes a minimum commitment period or payment plan, any outstanding instalments will become payable immediately upon cancellation.
9.3 If you cancel, you must ensure you download or save any materials you wish to retain (subject to the licence restrictions). Access will end at the close of your final Membership period.
9.4 We may terminate your Membership immediately if:
9.5 If we terminate your Membership for breach, no refunds will be issued.
10.1 You may end the Membership if we make material changes to the core nature of the Membership that fundamentally alter its purpose. Where this applies, we will refund any remaining full months paid in advance.
10.2 If we suspend the Membership for more than 30 consecutive days for reasons unrelated to your breach or non-payment, you may request to cancel with a pro-rated refund.
10.3 If we cease operating the Membership entirely, we will provide reasonable notice and refund any full months paid for but not delivered.
11.1 The Membership provides general business guidance and educational materials only. It does not constitute bookkeeping, accounting, tax, financial or regulated advice. We do not review your individual records or circumstances, and you must not rely on the Membership as a substitute for professional advice.
11.2 We shall not be liable for any loss arising from your use of or reliance on Membership Content, including loss of profit, revenue, business opportunity, or financial losses of any kind.
11.3 Our total liability to you, whether in contract, tort, negligence or otherwise, shall be limited to the total Membership fees paid by you in the six months preceding the event giving rise to the claim. This limitation applies only to the extent permitted by law.
11.4 Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, fraud, or any liability which cannot legally be limited.
12.1 We will process your personal data in accordance with the Data Protection Act 2018 and UK GDPR.
12.2 Details of how we collect, use, store and protect your data are set out in our Privacy Notice, available on our website or provided on request.
13.1 We will not be liable for any delay or failure to perform our obligations where such delay or failure results from events outside our reasonable control. These events include but are not limited to internet outages, platform failures, power loss, illness, strikes, civil unrest, government restrictions, or natural disasters.
13.2 Where an event outside our control prevents us from delivering the Membership for more than 30 days, you may cancel the Membership and receive a pro-rated refund for any unused full months.
14.1 We aim to provide a high-quality Membership experience. If you have a concern or complaint, please contact us at helen@ellevanbookkeeping.co.uk and we will respond as soon as reasonably practicable.
15.1 We may update these Terms from time to time to reflect business needs, legal requirements, or improvements to the Membership. We will give reasonable notice of any significant changes.
15.2 If you continue your Membership after any changes take effect, you will be deemed to have accepted them.
16.1 We may transfer (assign) Our obligations and rights under these Terms (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms of Sale will not be affected, and Our obligations under these Terms of Sale will be transferred to the third party who will remain bound by them.
16.2 You may not transfer (assign) your obligations and rights under these Terms (and under the Contract, as applicable) without Our express written permission. Membership access is personal to you and cannot be shared, transferred, or assigned.
16.3 The Contract is between you and Us. It is not intended to benefit any other person or third party in any way, and no such person or party will be entitled to enforce any provision of these Terms.
16.4 If any of the provisions of these Terms are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that/those provision(s) shall be deemed severed from the remainder of these Terms. The remainder of these Terms shall be valid and enforceable.
16.5 No failure or delay by Us in exercising any of Our rights under these Terms means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms means that We will waive any subsequent breach of the same or any other provision.
16.6 We may revise these Terms from time to time in response to changes in relevant laws and other regulatory requirements. If We change these Terms as they relate to your Membership, We will give you reasonable advance notice of the changes and provide details of how to cancel if you are not happy with them.
17.1 These Terms and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed by the laws of England and Wales.
17.2 Any disputes concerning these Membership Terms, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SCHEDULE 1
Definitions and Interpretation
In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:
“Billing Period” | means the monthly or other agreed interval for payment; |
“Contract” | means a contract for the purchase of a Membership to access Membership Content; |
“Data Protection Legislation” | means all applicable legislation in force from time to time in the United Kingdom applicable to data protection and privacy including, but not limited to, the UK GDPR (the retained EU law version of the General Data Protection Regulation ((EU) 2016/679), as it forms part of the law of England and Wales, Scotland, and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018); the Data Protection Act 2018 (and regulations made thereunder); and the Privacy and Electronic Communications Regulations 2003 as amended; |
“Member” | means any individual or business who has joined the Membership; |
“Membership Content” | means the general educational resources, sessions, materials, and community access provided as part of the Membership; |
“Membership” | means the Ell Evan Bookkeeping Membership; |
“Membership Confirmation” | means our acceptance of your Membership purchase; |
“Membership ID” | means the reference number for your Membership; and |
“You/Your” | means the individual or business purchasing the Membership. |
“We/Us/Our” | means Ell Evan Bookkeeping, whose trading address is 68 Jersey Close, Redditch. B98 9LT. |
